Gaya APA

FANDY TJIOTONO,PH.D & GREGORIUS CHANDRA. (2011). SERVICE,QUALITY&SATISFACTION (CET-3). YOGYAKARTA: ANDI YOGYATA.

Gaya Chicago

FANDY TJIOTONO,PH.D & GREGORIUS CHANDRA. SERVICE,QUALITY&SATISFACTION. CET-3 YOGYAKARTA: ANDI YOGYATA, 2011. Text.

Gaya MLA

FANDY TJIOTONO,PH.D & GREGORIUS CHANDRA. SERVICE,QUALITY&SATISFACTION. CET-3 YOGYAKARTA: ANDI YOGYATA, 2011. Text.

Gaya Turabian

FANDY TJIOTONO,PH.D & GREGORIUS CHANDRA. SERVICE,QUALITY&SATISFACTION. CET-3 YOGYAKARTA: ANDI YOGYATA, 2011. Print.